NettyLou

Delivery Payment Returns

Delivery

All parcels are sent 2nd class in the UK. 

aim to post twice a week on Tuesdays and Fridays. 

All orders are sent from Norfolk, United Kingdom via Royal Mail.

Payment

Full payment must be received before your order can be shipped.

Returns and Exchanges

Thank you so much for your order.

My aim is to provide 100% satisfaction on all of my products. 

Sometimes hiccups happen, so if for any reason you are not happy with your purchase,

please do talk to me first via my email within 7 days of receiving your order. 

There will be no refunds offered on personalised or customised items. 

All items must be returned in their original packaging and you 

are responsible for return shipping fees.

Please do make sure you provided the correct delivery address to avoid any 

delays or missing items.


Your bag is empty
Start shopping